Your safety is a shared responsibility.
We vet properties and provide context. You verify suitability, secure insurance, and stay prepared. Together, we make every journey safer.
What we do
From pre-travel briefings to on-property escalation, our role is advisory. We connect you with hosts who share our hospitality values and we document every interaction to improve future stays.
Host due diligence
Every property completes a hospitality audit covering ownership transparency, licensing, staffing practices, and crisis readiness. We prioritise hosts with verifiable insurance and third-party safety certifications.
Context-rich guidance
Your itinerary includes local advisories, cultural etiquette, and seasonal climate notes. We flag destinations with geopolitical or health alerts and recommend alternate plans when risks escalate.
Rapid escalation path
If something feels off, contact the property first, then update your Tell&Go ticket. Our team escalates directly to on-property leadership and coordinates support partners when appropriate.
Traveller responsibility checklist
Use this checklist before every trip. Independent travel is rewarding, and preparation keeps it safe.
- • Purchase comprehensive travel insurance that covers medical evacuation, cancellations, and trip interruptions.
- • Confirm that your passport, visas, and required vaccinations meet destination regulations.
- • Review the property’s safety infrastructure: emergency lighting, smoke detectors, lifeguard presence, and evacuation plans.
- • Research local conditions including weather, tides, wildlife, and public health notices issued by your government.
- • Share your itinerary with trusted contacts and provide them with the property’s direct phone number.
- • For adventure activities—diving, trekking, boating—verify that operators are accredited and carry appropriate insurance.
Legal notice
Tell&Go is a travel concierge and discovery platform. We do not own or operate the properties listed on our site, and we do not assume liability for incidents, injuries, delays, losses, or damages arising from travel. All accommodation, transport, and activity services are provided directly by third parties under their respective policies and insurance. Travellers must evaluate fitness for travel and obtain any insurance coverage they deem necessary.